Returns & Replacements
We stand behind the quality of our power tools and outdoor equipment with a 30-day satisfaction guarantee. If your purchase does not meet your project needs, you can return it in its original condition for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log in to your account and select the order containing the item you wish to return to generate a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely pack the tool in its original manufacturer packaging, including all batteries, chargers, manuals, and accessories that were included in the box.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are removed or covered.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our facility.
